Hellmann eCommerce offers you a digital presence in the virtual world as well as logistics processing of the real world.

Our  eCommerce solution focuses on your demands, your industry and your business model. This way we can orchestrate your brand parallel to the offline-experience.
Our tailor-made eCommerce System secures additional turnovers, image benefits and new target groups. Whatever you sell via your online shop, we will deliver it.

Full service – Hellmann eCommerce.

Contact:
Sven Schmidt-Overbeck
Tel. +49 (0)541 605-1273
E-Mail  sven.schmidt-overbeck@de.hellmann.net

As a full-service provider we create a professional shop with a full scope of services

	Online Shop
	Advising of all shop functionalities Set-up of online shops according to CI requirements of the client Multi-front-end capability of our system architecture (flexible choice of shop platform) Performance oriented handling including high scalability Redundant systems High-Performance server Content Management Team with comprehensive industry experience Reporting and analysis of important shop operations
	Logistics, Dispatch and Reverse Management
	Daily goods receiving Administering of goods in the enterprise resource planning system Direct connection to client’s ERP system Efficiency through digital article-tracking Route optimised commissioning of goods Various warehousing possibilities, from hanging garments to jewellery Value Added Services Fastest route processing Fastest adjustment of marketable returns to shop Long lasting cooperation with international partners and freight leaders Track & Trace
	Debitor Management
	Fully integrated CRM-Tool Administering and management of client accounts Address validation and duplicate checking Backlist checking Asset management
	Payment & Risk management
	Support of prevalent payment methods and currencies Fraud protection Dunning and collection transferring Credit assessment
	Customer Service
	Reflection of client oriented brand values Multilingual / native speaker support Support via telephone, fax, email or sms Constant job training and education for the customer care team Complaint management
	Online Marketing
	Tailor made concepts for ideal internet presence Search engine marketing and optimization Display marketing (banner and affiliate marketing) Dialogue marketing (email and newsletter)
	Digital Photography
	Professional photographs, which set your product in the right light 3D and 360° captures Macro / Zoom view Photography of goods and models, laydowns or stills